Kutch Cab Service is a taxi service based in Bhuj, Kutch, Gujarat, India. In this policy, "we", "us" and "our" mean Kutch Cab Service. "You" means anyone who visits this website or books a ride with us.

We decide what details we collect and why, so we are responsible for looking after them.

We collect only what we need to confirm and run your ride. Some details you give us, and a few are picked up when you use the site.

• Payment details. You pay the driver in cash or by UPI. This website does not take card, UPI PIN or bank details.
• Passwords or accounts. The website has no login.
• Your live location. We know a pickup point only when you type it or send it to us.
• Anything we sell. We do not sell or rent your details to anyone.

• To confirm your booking and send you the fare.
• To share the driver and cab details before pickup.
• To reach you about delays, route changes or pickup spots.
• To send an invoice, including a GST invoice if you ask for one.
• To answer your questions and look into complaints.
• To see which pages help riders, so we can improve the website.
• To meet tax, accounting and other legal duties.

Our booking and contact forms do not save your details on our server. They prepare a message and open WhatsApp on your phone. Nothing reaches us until you press send in WhatsApp.

After you send, the chat sits in WhatsApp, and WhatsApp's own privacy policy covers how it handles messages. When you call, we may note the trip details to confirm your booking.

Taps on our Call buttons may be counted by analytics as an enquiry. We do not record what is said on the call.

Links to WhatsApp, Google Maps and our social pages open those services. They have their own privacy policies and we do not control them.

We share only what is needed to complete your ride.

• Your driver. Your name, phone number, pickup, drop and time, so he can find you.
• Tools we use. Hosting, analytics and messaging services that help run the site and our desk. They handle details for us, not for themselves.
• Authorities. When the law requires it, for example a valid request from the police or a court.
• No one else. We do not share your details for advertising.

This website keeps small pieces of data in your browser so that it works well.

• Session storage. Remembers during one visit that you already saw the opening screen, so pages show straight away when you go back.
• Analytics. Counts visits and taps on Call and WhatsApp buttons, so we can see which pages help riders. We use Google Analytics for this.
• Fonts and maps. Fonts load from Google Fonts, and map links open Google Maps in a new tab.

You can block or clear cookies in your browser settings. The website still works, but analytics will not count your visit.

We keep booking records for 24 months so we can handle questions, complaints and invoices. After that we delete them, or keep them without your name and phone number. Records that the law says we must keep stay for as long as the law requires.

You can ask us to delete a chat or a booking record sooner. See your rights below.

This website runs over a secure HTTPS connection. Booking details stay in our WhatsApp business chat and our booking records, which only our desk and the driver on your trip can see.

No online system is perfectly safe. If a leak ever affects your details, we will tell you and the authorities as the law requires.

Under India's Digital Personal Data Protection Act, 2023, you can ask us to do the following. Tap a card and the request opens in WhatsApp, ready to send.

• See your details

  Ask what we hold about you and how we use it.

  Make this request

• Correct them

  Fix a wrong name, phone number or address.

  Make this request

• Delete them

  Ask us to erase your booking details, unless the law says we must keep them.

  Make this request

• Withdraw consent

  Stop any use of your details that needs your consent. Rides already done are not affected.

  Make this request

• Make a complaint

  Tell us first and we will try to fix it. If it stays unsolved, you can approach the Data Protection Board of India.

  Make this request

• Name someone to act for you

  Choose a person who can use these rights on your behalf if you cannot.

  Make this request

Our service is for adults who book rides. We do not knowingly collect details from anyone under 18. If a parent or guardian books for a child, we use the details only for that ride. If you think a child's details reached us, write to us and we will delete them.

When something changes, we update this page and the date at the top. If you come back later, check that date.

Write, call or message us with any privacy question or request. Please say which detail you mean, for example a phone number or trip date, so we find it quickly. We may ask you to confirm who you are before we share or delete anything. We aim to reply within 7 days.